politica sulla riservatezza

1. Politica fondamentale

Richieste commerciali

2. Information We Collect

We collect the information needed to operate the service, secure accounts, process billing, and improve product quality.

• Account Information: Name, email address, authentication data, and profile details provided through services such as Clerk or Google sign-in.
• Input Data: Prompts, uploaded images, audio, and related inputs required to generate videos or images.
• Payment Information: Payments are processed by third-party providers such as Stripe. We do not store full card details on our own servers.
• Usage and Analytics Data: IP address, browser information, device signals, page activity, and analytics events used to monitor performance and reliability.

3. How We Use Your Information

We use collected information to deliver the service, support users, maintain billing, protect the platform, and improve the product.

• Provide, maintain, and improve our AI video and AI image generation services.
• Process purchases, billing events, and related receipts or confirmations.
• Manage accounts, troubleshoot issues, and respond to support requests.
• Measure product usage, improve reliability, and evaluate marketing effectiveness.
• Model Improvement: Unless a stricter rule applies, non-sensitive inputs and outputs may be reviewed in aggregate to improve quality, safety, and abuse detection.

4. Data Sharing and Third-Party Services

We do not sell personal data. We share limited data with vendors only when needed to operate the service.

• Model and Infrastructure Providers: Providers such as OpenAI, Google, or other generation partners may process prompts and media inputs for generation tasks.
• Payment Processors: Stripe and related providers process billing and subscription events securely.
• Analytics Providers: Analytics tools help us understand traffic, stability, and product usage patterns.
• Hosting, Database, and Authentication: Infrastructure partners such as Supabase and Clerk help store account data and run authentication securely.

5. Data Retention and Security

We retain information only as long as needed for operational, legal, billing, and security purposes. We use reasonable technical and organizational safeguards, but no online system can guarantee absolute security.

6. Your Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information. Contact us if you want to make a request.

7. Contact Us

For privacy questions or data requests, email support@seedancev2ai.com.