Contact Us
Need help with billing, generation issues, account access, or partnerships? Send us the details and we will reply as quickly as we can on business days.
General and Support
support@seedancev2ai.comBilling questions, account issues, generation failures, and technical support.
Business Inquiries
support@seedancev2ai.comPartnerships, enterprise plans, API access, and collaboration requests.
Company Information
Seedance Video Generator
2801 Kelvin Ave, Irvine, CA 92614, United States
support@seedancev2ai.com
Typical response time: within 24 to 48 business hours.
Before You Write
- Billing questions: Include the email on the account and the approximate charge date if possible.
- Technical issues: Tell us what happened, which model or tool you used, and what you expected to see.
- Refund requests: Please review our Refund Policy before writing in, then include the account email tied to the purchase.